EMAIL TIPS 7 - Câu Dùng Viết Email Công Việc Hiệu Quả - Phần 7 - Reminder / Follow-up Emails

EFFECTIVE WORK EMAIL TIPS  - PART 7 - REMINDER / FOLLOW-UP  EMAILS

Câu hỏi: Có cần phải học thuộc lòng tất cả các mẫu câu Email tiếng Anh không?

Trả lời: 

KHÔNG CẦN. Chỉ cần nắm rõ các nguyên tắc cơ bản của tiếng Anh là có thể tự đặt hàng triệu câu khi Viết & Trả lời Email. 

Các nguyên tắc cơ bản của tiếng Anh đã được nêu trong các bài viết trước của trang web này, có thể xem lại để nắm vững và giúp ích rất nhiều cho các bạn:

5 Kiểu Từ Loại Tiếng Anh

2 Kiểu Câu Tiếng Anh

Cách Viết Đoạn Văn & Sử Dụng Từ Nối Tiếng Anh

Cách Đặt Câu Hỏi Tiếng Anh

*Lưu ý: 

😁 KHÔNG TỰ ĐỌC CÁC TỪ THEO Ý MÌNH vì sai phát âm sẽ rất khó sửa và không đạt hiệu quả giao tiếp (không hiểu khi nghe & nói với người bản xứ). Cần tra từ điển Oxford.

😆 TRÁNH ĐẶT CÂU KHÔNG THEO ĐÚNG TRẬT TỰ CƠ BẢN trong Nói & Viết vì tạo thành thói quen xấu và không thể tiếp nhận câu chính xác khi sửa đổi.

A. MỘT SỐ CÂU DÙNG NHIỀU TRONG VIẾT EMAIL CÔNG VIỆC HIỆU QUẢ - PHẦN 7

Xem phần SOURCE bên dưới để tải về các slide của phần này.

Bạn cũng có thể thử đọc & dịch nghĩa các câu bên dưới về cách viết email nhắc nhở/theo dõi những diễn biến trong quá trình hoàn thành một công việc/dự án cụ thể nhé! 😄 

1
Subject: Client Inquiry

Dear Team,

This is a kind reminder for ticket #1111 that has been open for several days.
The client has been chasing me for me several times and expecting feedback as quickly as possible.

Please inform me of any available updates.

We want to move forward and resolve their issue so your quick response will be highly appreciated!
Looking forward to hearing from you soon!

Best regards
 
2
Subject: Escalation – response required

Dear Support team,

Please escalate internally ticket #11111.
The customer hasn’t received a response for a week and this needs to be reviewed by our higher management.

Our aim is to achieve and maintain reliable performance.
In order to prove it to the client, please take adequate measures as soon as possible.

Please notify me once you’ve any updates.
Thank you in advance.

Kind regards,

3
Subject: Feedback required

Dear Willem,

I would like to follow up with you regarding our previous correspondence.
Did you have a chance to get the required information that I requested in my previous email?
For your convenience, I’ve copied the previous email below.

Kind regards,
 
4
Subject: Follow up email - Quotes

Dear Lora,

I hope you are doing well!
Following up on the email I sent on May 5, our quotes are still valid and I remain at your disposal
if you would like to discuss the prices or you have any questions about the service/product.

We hope that you will find our service/product useful and valuable for your business.
Therefore, we hope you will reach out to us shortly.
Wishing you a very good day.

Best regards,
 
5
Subject: Follow up my previous email

Dear Nathan,

I wanted to follow up on the message that I sent over on Monday.
If you are willing I would like to set up a call to discuss any questions/concerns that you might have.

Please advise which day you are free and I will call you back.
Once again thanks for the opportunity to work together and looking forward to hearing from you.

Best regards,
 
6
Subject: Issue escalated

Dear Chris,

I want to assure you that the request has been escalated with the supplier and is with high priority now.
I will immediately get back to you with an update as soon as I have further details available.

Thank you for your understanding and cooperation.

Kind regards,
 
7
Subject: Kind reminder

Dear Cheryl,

Just a kind reminder that I still haven’t received your response.
The client is chasing me constantly and I hope that you will be able to help me solve their issue.
Thank you in advance!

Regards,
 
8
Subject: Need confirmation

Dear Thomas,

I would like to remind you that I still need your confirmation of your request.
We are not going to process it until we don’t receive a confirmation from you.

If there’s something that you are still considering or you have concerns about it,
please feel free to contact me and I will be happy to discuss it with you.

Regards,
 
9
Subject: Price increase reminder

Dear John,

I wrote to you several times by now to remind you of the price increase that you have received.
This email is to inform you that your new monthly charge has already been increased.

We recommend you contact us as soon as possible in order to return your standard charge.
If you have any questions about the charge, service, please let me know.

Best regards,
 
10
Subject: Sent offers - valid for 30 days

Dear Kevin,

This email is to inform you that our quotes are valid for a period of 30 days.
After this period expires, we will need to prepare new offers that will take time and we cannot promise that they would be better.
What I have sent to you is the best that we can present to you at this stage.

We hope you will take advantage of it.
Looking forward to your reply.

Best regards,

11
Gentle reminder email to boss
Subject: Leave Request for August

Dear David,

I recently sent you a leave request for the week of 1 August to 5 August 2021.
I'm hoping to book a holiday with my family.
Please can you confirm whether my leave request has been granted when you can? 

Once I have your approval, I'll be able to book the holiday.
If you would like to discuss my request, please let me know as soon as you can.

Best regards,
George
 
12
Reminder email to client
Subject: Project Plan Sign off

Hi Susan,

I'm getting in touch to confirm whether you received our project plan?
The project document is a crucial part of the strategy we've created for you and needs your sign-off before we start working.

If you can review the document and let me know if you're happy with it, we can begin.
If you haven't received the documents or have any questions, please contact me as soon as possible.

I'd be happy to talk you through it and provide any additional information you may require. 

Best regards,
Karen
 
13
Event reminder email
Subject: Secure your spot: Managing change in a time of crisis on 1 Sep

Dear Rupert,

I'm contacting you to confirm your attendance at our event, 'Managing change in a time of crisis',
which takes place on 1 September 2021.
The event has proved to be popular, and places are in demand.

To confirm your spot, please respond in writing by replying to this email.
Once you have confirmed your attendance, we will provide you with all the details you need for the event.

If we do not hear from you by 1 August 2021, we will assume you are not attending and offer your place to someone else. 

Kind regards,
Emma
 
14
Meeting reminder email
Subject: Reminder: Contract review meeting on 16 May

Dear Stephen,

You have been invited to a meeting to discuss your current contract from 10:00 am - 11:30 am on 16 May 2021.
I would be grateful if you could confirm to me today that you can attend the meeting.

The meeting is a chance for you to discuss your current contract and any potential challenges you may have had with our service.
If the time or date is inconvenient, please let me know as soon as possible to make alternative arrangements.

Sincerely,
Philip
 
15
Overdue payment reminder email A
Subject: Unpaid invoice: PR00989

Dear Andrea,

I am contacting you about our unpaid invoice (PR00989).
We sent the invoice on 14 February 2021.
Our standard payment terms are 28 days.
The amount outstanding is £300.
Please confirm that you have received this email and let me know when we can expect to receive payment.

If we do not receive the payment within 7 days, we may not be able to continue to provide our services.

If you are experiencing difficulties making a payment, please contact me using my email address or direct telephone number.

Sincerely,
Saul
 
16
Overdue payment reminder email B
Subject: Reminder: Unpaid invoice no: SC0856

Dear Sarah,

I am contacting you about our unpaid invoice (SC0856).
Please can you pay the invoice immediately.
We are a small business and rely on our customers to pay promptly.
This ensures we can continue to support you and your business.

I would appreciate it if you could let me know when you have paid the invoice.
If you are experiencing problems paying, please contact me as soon as possible. 

Sincerely,
Andrew

SOURCE

slides - Cau dung viet email cong viec hieu qua

https://copy-paste-emails.com/2020/09/29/10-examples-to-follow-up-email-after-no-response/

https://www.flowrite.com/blog/reminder-email

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B. NOTE (LƯU Ý) 

Chia sẻ thêm các tài liệu hay khác:

1. Key Production & Technical Terms (Tổng hợp các thuật ngữ chính về sản xuất & kỹ thuật)

https://drive.google.com/key production & technical terms

2. English Material Sharing (Tổng hợp tài liệu học tiếng Anh bổ ích)

https://drive.google.com/english material sharing

3. Flash Card - very useful (Thẻ từ vựng - rất hữu ích)

https://drive.google.com/flash card

4. Youtube Channel: You Learn English (Kênh Youtube học tiếng Anh)

https://www.youtube.com/channel/you learn English

C. DICTIONARY (TỪ ĐIỂN)

Luôn sử dụng từ điển khi học tiếng Anh, gồm:

1. Oxford Advanced Learner's Dictionary

www.oxfordlearnersdictionaries.com

2. V từ điển

www.vtudien.com

3. App cài điện thoại: TFLAT

TFLAT Dictionary (Phone App)

D. PHONE APP (ỨNG DỤNG)

Cài đặt trên điện thoại các ứng dụng hữu ích để học tiếng Anh:

(Nhấp vào sau ngón tay để tải về)

👉 Cake

👉 Duolingo

👉 Pinterest

👉 4English

YOU MAY NOT KNOW (CÓ THỂ BẠN CHƯA BIẾT)

Ứng dụng cài điện thoại “CAKE” 

Phone app CAKE

😊 CAKE là một ứng dụng hay trên điện thoại dành cho mọi lứa tuổi/trình độ để rèn luyện & thực hành tiếng Anh miễn phí.

CAKE is a great phone app for all of us at every level to practice English freely.

🤗 Ứng dụng cung cấp các video tiếng Anh ngắn thú vị dùng trong thực tế, giọng người bản xứ, gợi ý hữu ích, luyện nói tương tác & ghi lại quá trình học hàng ngày (bao nhiêu ngày, giờ đã học).

It is featured with practical short videos, native speakers, useful tips, interactive speaking & daily learning records (days & hours).

😋 Càng học hỏi, thực hành & áp dụng thường xuyên vào thực tế thì bạn sẽ giỏi & tự tin hơn về tiếng Anh.

The more you learn & practice English in real life, the more fluent English speaker you become.

 

*Lưu ý: Bạn nên học ít nhất 5 phút mỗi ngày trên app CAKE.

Note: You should learn on phone app CAKE at least 5 minutes a day.